Allow us to re-introduce ourselves.
Allow us to re-introduce ourselves.
Grunge was in, the Internet was a fad, and 26-year-old Tony Scott started Pro-Claim to bring a new level of customer service to the restoration industry.
To expedite repairs, avoid outsourcing, and offer more sustainable options, Tony developed Pro Claim’s in-house flooring division. Their original motto? “Making the world a better place, one floor at a time.”
Grunge was out, the Internet dominated our lives, and Geoff Shand started Platinum Pacific Restoration. Specializing in strata-type jobs, Geoff’s team was also renowned for exceptional customer service.
Back at Pro-Claim, Tony recognized that traditional management styles just didn’t work. “What’s best for the employee?” became their key philosophy, and has proven itself ever since.
Two industry leaders are better than one. In 2012, Geoff & Tony combined their specialties to provide even better service. Pro-Claim and Platinum Pacific Restoration became PPCR.
With a rapidly growing business, we moved into our East Richmond office. We also picked up our On-Site Esporta machine & Bio-Sweep Chamber, continuing our legacy of amazing customer service.
Similar to PC Flooring, our cabinetry team opened its doors to provide faster, expertly-built custom cabinets.
The first of many. With the largest private EV fleet of any Canadian company, and a goal of being 25% electric by 2024, we do more than just talk about change.
Partnering with another company synonymous with amazing customer service was a no-brainer. It also allowed us to better support more of British Columbia.
New colours, new website, same amazing team. Times had changed, and thanks to Colony Digital, our image did too.
We worked with the United Way and the Social Purpose Institute to develop our Social Purpose:
Platinum Pro-Claim exists to help others in need by developing people, caring for the planet, building communities and restoring homes.
On April 6, 2022, We reached our goal of electrifying 25% our fleet by adding two brand new 100% Electric Ford E-Transit vans, beating the initial timeline by NINE MONTHS!!
We are now working hard to hit our next goal of electrifying 50% of our Fleet by 2026.
Whether it’s our customers or our employees, we put people first. From personable, personalized service to industry-leading perks, if it matters to you, it matters to us.Meet the Team
Sustainability’s in our nature. We’re helping elevate our industry to set new standards in how Restoration companies divert waste from landfills. We recently succeeded in converting 25% of our fleet to EV.Keep it Green
From providing weekly breakfasts to local schools, to coaching youth board sports, we don’t just service our communities, we’re a part of them.How We Help
We’ve been doing things the right way since 1991. Sure, sometimes it costs us more, but can you put a price on peace of mind?How We Work
We are a collective group of companies that provide resources to act quickly no matter the size of the job.
The Pro-Claim Group is a collective of restoration companies focused on elevating our industry through innovation and helping our partners maintain excellence through superior customer experience.Learn More
GUS is Canada’s largest network of disaster recovery professionals who have offered the most comprehensive range of disaster recovery services for nearly 30 years. Since 1991, GUS has set the standard in the field of disaster renovation.Learn More
While we can’t explain phone phobias, our FAQs and Live Chat reps can answer pretty much everything else.Get Answers
We’re just around the corner – don’t be afraid to call, email, or even drop by. We’ll be there with a smile and whatever you need.Find Us