Careers

Join our family that helps families.

Work with Us

We love dogs and we love to have fun – but we also take what we do seriously. We make a big difference in our community’s lives when they need it most, and we’re looking for the best to help us do that.

Apply Now

Current Openings

← All Jobs

Project Coordinator

Platinum Pro-Claim Restoration · Full-time · Intermediate

About The Position

At Platinum Pro-Claim Restoration (PPCR), we’re not just a company; we’re a purpose-driven team committed to restoring lives, the planet, and communities. With over 30 years of industry leadership, we proudly set the standard for sustainability and innovation in Canada’s restoration industry.

When disaster strikes, our work matters. We help people rebuild their homes and lives, providing the support they need to move forward. Sustainability is at the heart of everything we do, from reducing our carbon footprint to driving meaningful change across the restoration landscape.

Our people are key to our success. We foster an empowering and inclusive environment where every voice is heard, ideas thrive, and growth is encouraged. As a member of our team, you’ll enjoy exceptional benefits, including free extended health and dental care, tuition reimbursement, RRSP matching, access to an on-site CrossFit gym, and even a dog-friendly office.

Our values guide us every day:


  • Helping Others in Need: Treating everyone with care and respect.
  • Our People: We prioritize our employees' well-being and professional growth.
  • Excellence: Striving for the highest standards in all we do.
  • Innovation: Leveraging technology to deliver outstanding results.
  • Planet: Leading sustainability efforts to protect our planet.
  • Community: Supporting local initiatives like the Richmond Christmas Fund.


At PPCR, you’ll be part of something bigger: helping us revolutionize the restoration experience while making a real difference. Learn more about our journey at ppcr.ca

Job Summary

The Project Coordinator position focuses on assisting in maximizing profit and sales by planning and coordinating the projects from start to finish, liaising with dispatchers and site supervisors to ensure that the appropriate technicians are assigned for the various stages of each job and that the project is completed in a timely manner. Additionally, the coordinator will be contacting and scheduling the sub-trades to ensure the scope of work is followed within the provided budget.

The Project Coordinator is also responsible for customer contacts, directing and creating job files and working with our Xactimate estimating software. The individual is also responsible for entering and updating relevant data into the software and generating progress reports to update clients. 

Responsibilities

  • Planning, organizing, directing, controlling, and evaluating construction/restoration projects from start to finish according to requirement specifications, schedule, and budget.
  • Preparing and submitting construction/restoration project budget estimates.
  • Preparing project progress reports and issuing progress schedules to clients.
  • Tendering, hiring, and supervising the activities of subcontractors and subordinate staff.
  • Contacting customers or homeowners to gain and pass on project information.
  • Liaising with our internal Flooring department, PC Flooring, and project management team.
  • Communicating with departmental managers, supervisors, and project management team site managers.
  • Working with different departments’ dispatchers to ensure field technicians have the required paperwork, scope, and information needed to carry out work and create any work orders.
  • Managing all job-related documents in the office for all jobs and filing them.
  • Working with our project management software, Restorify.
  • Working with our estimating software, Xactimate, to enter sketches, and scopes, and create estimates.
  • Liaising with your teams’ Project Manager and Project Administrator to coordinate, schedule and or manage sub-trades, as necessary.
  • Assisting the project manager in maintaining the information in all job files, and work orders, sending out weekly progress reports to clients, and tracking all other paperwork and documentation.
  • Overseeing, monitoring, and processing all property keys given by clients.
  • Reviewing and monitoring various project-related invoices as they are generated for projects.
  • Passing on invoices, after initial review, to the respective Project Manager for their final sign off.
  • Creating or reviewing all emergency estimates, scopes, final estimates, and invoices for all jobs in their respective teams’ portfolios.
  • This role may require you to attend marketing and/or client events (roughly up to 7 - 10 events per year).

Requirements

  • A college diploma or university degree with a specialization in project management or business is preferred.
  • Having or being in the process of completing a PMI certificate is considered an asset.
  • Excellent time management skills.
  • Ability to communicate fluently in English (verbal and written).
  • 1-2 years of experience in the Restoration industry is required.
  • A minimum of two years working in the Construction industry is considered an asset.
  • Previous experience in project management and job estimating is preferred.
  • Excellent organization and communication skills.
  • Experience managing medium to large-scale projects is preferred.
  • A good team player that can work sufficiently in a team setting or on their own.
  • Ability to handle a high-stress fast-paced work environment.
  • Must be detail oriented.

Benefits

After completing your probation period of three months, some of the benefits we offer include:


  • FREE Extended Health and Dental Benefits!
  • Group Retirement Savings Plan (And RRSP Matching!).
  • Tuition Reimbursement.
  • 24/7 On-site Gym.
  • $500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).
  • $750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counsellors, etc.
  • An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.
  • Long-Term Disability and Life Insurance.


To learn more about some of our company benefits, head to: PPCR Benefits Page

Compensation

Salary: $60,000 - $75,000 per annum (based on experience)

Culture

We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you’ve found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we’ll help you achieve your goals, both professionally, and personally. Platinum Pro-Claim supports career advancements and continuous training!


Applicants must be legally authorized to Work in Canada

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

If you need any accommodations for your interview, please email HR@pcgroup.ca as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.

Apply for this position

What type of people do we hire? The type that helps their neighbour if they had a flood, no matter what time

Tony Scott

CEO

Life at PPCR

Wonder what it’s like to spend a day with us? Dog kisses, birthday celebrations, and getting a good sweat on with your team members. In other words, a whole lot of fun.

Benefits

We take care of our own. We offer our staff a comprehensive set of benefits so that we can focus on getting the job done for our  customers’ restoration needs.

LPE Program

We’ll grow with you, if you grow with us. We’ve developed our own program to help our staff become the best they can be.

Learn More

Our Recruiting Process

Internal Postings

One way PPCR lives up to the value of Our People is giving employees the first chance to apply to new positions. Internal postings are the first step of the recruitment process for any position that opens. We are a company that believes in developing from within and helping our employees achieve their goals.

Employee Referrals

If there is no interest shown in any internal positions, then we will look to our employees to offer any referrals to us. Employee referrals are an excellent way to help maintain the family oriented culture we have worked so hard to build at Platinum Pro-Claim.

External Postings

Lastly, if nobody brings any referrals to us, and all employees are happy with their current positions, we all look to hire externally. Hiring externally is something we enjoy doing at PPCR because it allows us to show people why PPCR is a great place to work as well as get to meet some new faces!